I bought a sim card with 30 days unlimited prepaid from Ultra; I just threw it in the trash, after 17 days spent trying to get Ultra to activate it. Their site doesn't work, or even pretend to, they throw you at a number for the worst customer service possible. ...Read more
I'm a former PTEL customer and never had any issues with PTEL. After PTEL shutdown I which to Ultra tel. I order next day shipping on sims and they waited 3 days to ship. Then the voice mail just stopped working, it says "This number is no longer in service" and I cant...Read more
The list of bad experiences with ULTRA just does not seem to end. During the last recharge, i was told that i had a 10 $ credit which i can use for whatever purpose i want. Today when i called the customer representative to use the 10 $ credit towards my next recharge,...Read more
It's been at least 2 weeks now on trying to port in a #. Just to name a few reps/supervisors I've talked to: Charles, John, JoAnne, Jeff, Randy, Jay, Aldo, Nina, Ren, Abbie, Cassandra - all giving me the same BS. None of the reps reads the 'notes' and repeats &...Read more
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