Contact Ultra Mobile Customer Service
Ultra Mobile Phone Numbers and Emails
Toll-Free Number:
-
(888) 777-0446
Ultra Mobile Emails:
Ultra Mobile Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Ultra Mobile is 8887770446. 92% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Friday and Monday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Ultra Mobile may ask you for the following information to identify you as a customer: phone number, first and last name or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Ultra Mobile is 8887770446. 92% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Friday and Monday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Ultra Mobile may ask you for the following information to identify you as a customer: phone number, first and last name or email.
People call Ultra Mobile mainly because of product/ service, account, payments and charges.
20% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Ultra Mobile is returns@ultramobile.com. 51% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
How to Contact Ultra Mobile?
Most Popular Number:
| Total calls: 2 503 | Issues resolved: 162 | Last call: Feb 5, 2026 |
Contact Information
Ultra Mobile Website:
Ultra Mobile Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
6:00am - 6:00pm (PST)
Fax:
How Good is Ultra Mobile's Customer Service?
Summary of Ultra Mobile Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ultra Mobile?
Payments and Charges Question:
- “Phone bill”
- “Make a payment”
- “Trying to pay my bill”
Account Question:
- “Phone line suspended”
- “My line was suspended today and it’s not the end of the day”
- “I need account number and transfer pin”
Product/ Service Question:
- “Unstable mobile networks”
- “Unstable mobile network”
- “I’m trying to purchase more data”
Activation/ Cancellation Question:
- “To activate my phone”
- “I accidentally chose the 4 gb plan for a year. Is it possible if the plan can get cancelled and I can get a refund”
- “Cancel service”
Staff Question:
- “No service”
- “Need service”
- “My service is off”
Request for Information Question:
- “Confirm the account”
- “Inquiry”
- “Need help”
Cards Question:
- “Lost my ultra card”
- “Gift card”
- “I want my pin”
Return/ Replace Question:
- “Change credit card number”
- “Want to change current plan today”
- “I would like to change my phone number”
Shipping and Delivery Question:
- “To get the right pin”
- “My whatsapp got logged out as my sim package is expired. I need to renew international package to receive verification code or call for whatasapp use.”
- “My whatsapp is logged out as my sim package is expired and needs renewal. I am currently out of america and unable to get whatsapp verification code via sms and call. I need to restore my whatsapp on my america sim i purchased few months ago”
Refund Question:
- “Claim for a refund”
- “Refund”
- “My money back please because my phone no work”
Website/ Application Question:
- “My website is not working”
- “To order online”
- “And no one uses my phone number on whatsapp so I need you to look for this person there you use my number on wastaa”
Other Question:
- “I cannot call international?”
- “Plans”
- “Hablar con servicio arcliente”
Compare Ultra Mobile Customer Service To
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