I didn't receive my sim card which I ordered online, so I bought from store and asked Ultra mobile customer service to transfer my credit but they didn't do. I lost my money and wasted my time talking with customer service. Their customer service is also too poor....Read more
I didn't like
Ultra Mobile - Customer service does not speak good english very bad cumn
Yes twice they still could not comprehend. This is every time i call. Ridiculous. Loss my phone for the whole month suspended my phone and still want me to pay next months bill. I do know what suspended means
Ultra Mobile - Worst ever.
Crap data reception. Stuck for a month with this trash. Can't watch one video with out constantly seeing loading wheel and interruptions. DON'T BUY. NO COMPRE!!
Ultra Mobile - Terrible data service
The data is terribly poor, I even can't use it open a website or instagram! It is unbelievable! Please provide a BETTER service! Don't just think about how to make money from customers!
Hi, I purchased Ultra mobile multi month plan with 12 months for $245 including additional tax & state charge. My existing number didn't got port to new SIM & new SIM never worked. Customer service pretends to be taking very care by saying on face, but once payment...Read more
I've been using this company's monthly prepaid plan for three months. The data signal is very bad, so I switched to another company in September of 2016. I also turned off my autopay option and cut the phone card. January of 2017, last month, I found out that they've...Read more
I was with Ultra Mobile for several months. Service was not the best, calls would sometimes not go through and randomly hang up. I last renewed my phone plan on August 12th, paying the service plan that allows me to have unlimited calls to France until September 10Th....Read more
Delivery of Product - 4/5 Registration Process - 0/5 Phone Support - 3/5 Tech Support - 1/5 Bought the 2 SIMs with a plan. As it took over 2 days to get to me, I then cancelled my T-Mobile and when I put in the SIMs into my 2 phones, it wouldn't activate (tried both...Read more
Ultra Mobile Sim Card Review
By mistake i recharge twice. The company and agents don't know how to solve this problem? In 2016 the don't know. Hahahahaha
STAY AWAY - THEY ARE SCAMMERS. RELEASE YOUR CARD INFORMATION TO THEM AT YOUR OWN RISK! I'M A VICTIM. INSTEAD OF CHARGING $19 A MONTH LIKE THEY CLAIM, I GOT A BILL FROM POWERSPORT SUPERSTORE ($178), REDBOX DVDRESERVATION ($1.63) AND ETSY.COM($178) IMMEDIATELY AFTER...Read more
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